Many companies have had to reduce their internal accounts payable staff. This has resulted in challenge for companies to be able to resolve vendor management issues. APIís Vendor Management Service provides customers with the ability to augment or replace their internal accounts payable vendor management staff. Trained and dedicated API personnel can be setup to take all first calls from vendors and to resolve issues based on customer defined business rules. Customers retain controls on all financial decisions. Vendor portals are also provided through APIís Accounts Payable Services to enable vendors to perform self query on their invoices, payment status and remittance information. Control of the vendor master files and new vendor setups are retained by the customer. APIís Vendor Management service allows the companyís internal staff to focus on mission critical tasks.
"One of the imperatives of our quality service strategy is to continuously raise the bar on our process improvement capabilities."