A combination of interrelated factors restrict retailers in on every side when it comes to back office transactions these days. The combination of purchasing, receiving, freight bills, vendor invoices, return credits, promotions/coupons and payments are increasing as smaller orders are placed at a higher frequency to manage cash. This has become particularly true in the current economic times.
APIís capabilities has helped its retail customers improve efficiencies to meet their performance goals. Research has shown retailers constantly need to combat low margins. One major strategy to do this is to make improvements in operational effectiveness and to enhance productivity therefore reducing costs. API works with its retail customers to insure all the documents associated with each transaction are captured, linked with associated documents and stored electronically for instant availability. Users have instant access to retrieve information or to route it to the appropriate person using API workflow. These capabilities improve vendor relations and provide enhanced control of DPO.
"We chose API because of their industry experience and reputation for keeping customers satisfied."
VP Corporate Controller,